Refund Policy

Overview

Thank you for purchasing PromptMaster Pro. We want you to be completely satisfied with your subscription. This refund policy outlines the terms under which refunds may be issued.

Eligibility for Refunds

You may request a refund within 7 days of your initial purchase if:

• The extension does not function as described on our website
• You experience a critical technical issue that our support team cannot resolve
• You were charged incorrectly or experienced a billing error

Non-Refundable Cases

Refunds will not be issued in the following situations:

• More than 7 days have passed since your purchase
• You simply changed your mind or no longer need the product
• You have extensively used the service before requesting a refund
• Your account was suspended due to a violation of our terms of service

How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

• Your registered email address
• Date of purchase
• Reason for the refund request
• Any relevant screenshots or error details

Processing Time

Approved refunds are typically processed within 5–10 business days. The refund will be returned to the original payment method used for the purchase.

Contact Us

If you have questions about this refund policy, reach out to us at [email protected] or visit our Contact page.